very poor and lazy customer service
January 17, 2021
As a u haul rental service the front desk was lazy rud and threatened to charge an additional days rent if I didn't put trailer where wanted it. My paperwork had the tow dolly and trailer being dropped off at home town and truck at a fort worth facility. The attendant would not do anything to help so I hade to call u haul and get paper work changed. Even though the tow dolly paperwork had his facility for the drop off he did not want it I received no receipt for the drop off. This facility is a black eye for u haul.